Terms & Conditions
Royal Mile Recording Experiences is a division of Offbeat Recording Studios. We are completely dedicated to your total satisfaction from any purchase you make. If you have any suggestions or comments please e-mail us using the link on the Contact Us page. See our contact details above.
Making A Purchase
You can call us on 0131 556 4882 to make payments or if you are buying a gift voucher we can accept any credit/debit card for online payments through paypal.
Our Recording Studio Parties Payment can be by bank transfer or Credit & debit cards. If you prefer you can pay by telephone using any credit or debit cards. Our e-commerce software is completely secure and bank approved, and transaction details encrypted and therefore safe.
Shipping And Handling for Gift Vouchers
Delivery of vouchers are free within the UK and £2.00 per mail out anywhere in Europe. We post Royal Mail First Class. All orders received by 11.00am will normally be sent out within two days to the delivery address stated on your order.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using geo trust SSL. They are only decrypted after they reach our computer. They are not held in clear text on any web site. You can be assured that all transactions made through our site are 100%.
Your satisfaction is guaranteed. If not satisfied, however, please advise us within 7 days of receiving your voucher. You will be issued with a full refund once we have received and examined it. Please e-mail firstname.lastname@example.org. quoting your order details, the reason for return and whether you require a refund or replacement. We will advise you how to proceed with the return process.
If any of the participants suffer injury on the studio premises due to over-exuberant behaviour or excess alcohol consumption, Royal Mile Recording Experiences, or any of it’s staff, can not be held responsible for any injury incurred unless that injury results from the normal health and safety rules the studio is bound by law to enforce.
At kids party events, the parents or guardians of the children are responsible for the behaviour and care of the children. Royal Mile Recording Experiences or any of it’s staff can not be held responsible for any injury or accident caused to any of the participants or their guardians, unless that injury results from the contravention of legal health and safety rules the studio is bound by law to enforce.
Our company (Royal Mile Recording Experiences/Offbeat Music Production ) does not disclose buyers information to third parties other than when details are processed as part of the order fullfilment. In this case, the third party will not disclose any of the details to any other third party.
If you need to cancel or change your gift experience booking, you must do this within 48 hours of your booking date to allow us time to fill the slot and reschedule your booking. contact us immediately
If you need to cancel your activity because of accidental injury/illness to yourself, or a death in your immediate family you should contact us as it may be possible to re-arrange your activity on presentation of a copy of a medical or death certificate.
If a Recording Studio Parties is cancelled we are unable to refund a customer unless the slot they booked has been filled by another customer who books the same time slot.
Your right to return faulty goods is protected under the EU Selling Directive. Please e-mail royalmilerecordingexperiences.com quoting your order details and the reason for return. We will advise you how to proceed with the return process.
Vouchers are valid for a maximum period of 18 months (excluding promotions). Please note these experiences are designed for Singers, Songwriters, Rappers & Instrumentalists and are not ideally suited for Band recordings where the drummer uses an acoustic drum kit.
You will find the expiry date printed on the Voucher. You must book and complete your activity prior to the expiry date. If you are unable to use your Voucher within the validity period, the Voucher can be extended for a period of up to six months. A Voucher can only be extended once and must be done while the voucher is valid.
A £25 administration fee is payable if you choose to extend your validity.
If you are not satisfied with your Voucher pack, please call us within 7 days of purchase and we will happily arrange a full refund on receipt of your Voucher. Refunds will be paid back onto the credit/debit card used to place the original order, or by cheque. No interest will be paid on the amount to be refunded. Refunds cannot be issued beyond this 7 day period.
Vouchers and Party Booking Payment Info
Vouchers will not be issued until payment is collected in full. There is no VAT payable on our experiences.
For Recording Studio party bookings we require a £50 GBP non refundable deposit to confirm a booking and the balance is payable five weeks after your initial booking when we ask you to confirm final numbers attending. After this point it’s not possible to reduce numbers. However extra participants can attend if you inform us prior to the event.
For kids parties we require the minimum payment of £175 in advance. This allows up to 10 kids to attend. Additional participants can be added on for £15pp u to a maximum of 15.
Party Cancellation Policy
A non refundable deposit of £50 is payable at time of booking.
After we receive the final payment for a party, five weeks following the initial booking, no refund can be issued if the event is cancelled.
All photographs and videos taken at the event will remain the copyright of Offbeat Studios/Royal Mile Recording Experiences although you will have full permission to copy and distribute copies in any medium you wish.
All the content on this website is the property of Offbeat Studios/Royal Mile Recording Experiences. We will vigorously pursue any person or company who steals images, text copy or music from this website.
You can write, e-mail or talk on the phone to us Offbeat Studios/Royal Mile Recording Experiences 1 Bailie Fyfes Close, 107 High Street, Royal Mile, Edinburgh EH1 1SW Telephone 0131 556 4882 e-mail: email@example.com
These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with Scottish law. The purchaser agrees that any problems fall under the jurisdiction of the Scottish courts. All the clauses and sub clauses in our terms and conditions are independent of each other. If one clause or sub clause is invalid or unenforceable, this will not affect any other clause or sub clause.